Shipping policy

Tracking information may take up to 24 hours to display. If you received your tracking number but it is not working, please check back later.

All orders will ship between 3 and 5 business days after your purchase. Once your order has shipped you will receive a shipping confirmation with your shipment details and tracking number. If you do not get this email or if you are unsure about the status of your order, please contact us.

By default all shipments are done through USPS First Class. Shipping times on First Class packages are between 2 and 7 business days. However, First Class packages are not guaranteed for delivery within 7 days, so if your package takes longer we will be unable to refund you. For larger packages we may use FedEx Ground, which has a delivery speed between 2 and 5 days.

If you would like to upgrade your package, you may select USPS Priority Mail for an additional charge. Priority Mail packages have a guaranteed shipping time of 1-3 business days. Please remember that processing times still apply. Once you place your order, there could be a total of 5 business days before your package arrives. If it does not arrive during this time we will refund your shipping.

*Please Note: Our shipping fee does not include customs clearance fees. Any applicable fees/taxes charged by your local customs agency are your sole responsibility. 

 

RETURN POLICY

Return Qualifications: Phases for You will offer a full refund only if the product is defective. No partial refunds, returns, or exchanges are available based on personal preference. Orders with incorrect shipping details, requests for order modifications, or cancellations must be communicated to our service team within 24 hours of placing the order. Once an order has shipped, changes such as shipping address updates or cancellations are not possible.

Return Window: Defective products can be returned within 30 days of purchase.

Return Instructions: To initiate a return, please email info@phasesforyou.com with details of the issue and include any relevant pictures. Returned items should be in their original condition. Once the return is received and processed, a refund will be issued within 5-7 business days